Feedback View (Solver Module)
This module allows solvers to view feedback submitted by citizens after a complaint is marked as "Resolved". Feedback includes ratings and optional comments, which help track performance and gather appreciation or criticism.
✅ Key Features
- View feedback for resolved complaints
- Filter feedback by date or rating
- Display user comments (if provided)
- View complaint ID or summary alongside the feedback
- Read-only view for solvers (no editing/deleting)
🧩 Database Tables
complaintscomplaint_feedback
Feedback is linked to a
complaint_id, which in turn is tied to asolver_id.